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This service is available to assist with tasks, which a person would normally do for him / herself but because of illness, disability or frailty they are unable to perform without the assistance of another person.
Some examples of personal care services are:
• Bathing
• Dressing
• Grooming
• Toileting
• Assisting in coping with incontinence problems
• Assistance with eating
• Assistance with mobility
Eligibility
This service is directed towards the frail, aged and people with disabilities and their carers. To determine whether a person is eligible, a variety of questions relating to individuals circumstances, including health are asked.
People wishing to use the service, their family or friends may apply. Referrals are also received from other services such as District Nursing. It is not necessary to have a medical referral.
Comprehensive Assessments are conducted by appropriately trained staff, who are sensitive to the needs of persons requiring assistance to determine a person's needs and eligible. When you request assistance an appointment will be made for an Assessment Officer to visit you in your home. They will provide information, to assist you in making a choice from the options available. In some instances different people involved in your care may be consulted to clarify needs and/or health services.
Fees
This program is flexible in order to meet the varying financial needs and requirements of the client.
The Assessment Officer will discuss the cost with you, during the assessment.
For further information
Contact Aged & Disability Services Department
Phone: 03 5036 2333
Facsimile: 03 5033 1077
This program is supported by funding from the Australian and Victorian Governments under the HACC program.
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