Thursday, 22 February 2024
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Emergency Management

Municipal Emergency Management Plan

Municipal Emergency Management Plan

The economic and social effects of emergencies including loss of life, destruction of property, and dislocation of communities are inevitable. Coping with hazards gives our reason and focus for planning. Hazards exist within all communities whether they...

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Prepare and Get Ready

Get to know your warning signs
VIC Emergency | Get to know our WARNING SIGNS

For all emergencies
Red Cross

Plan and Prepare
Country Fire Authority (CFA)

Plan and stay safe
State Emergency Service (SES)

Personal information and education
Ambulance Victoria

Weather warnings and monitoring
Bureau of Meteorology

Preparation against disease outbreak
Department of Health – Immunisations


The Municipal Emergency Management Plan (MEMP) is a multi-agency plan used during times of emergency. It is developed by the Municipal Emergency Management Planning Committee (MEMPC) which consist of Council staff, Community representatives and emergency response agency representatives and aligns with the State Emergency Management Plan (SEMP State Emergency Management Plan (SEMP) | Emergency Management Victoria (

Council manages municipal resources and co-ordinates support for our community to deal with the effects of an emergency. This includes responding to and recovering from emergencies, such as:

  • Providing emergency relief to people affected by or responding to an emergency.
  • Municipal help to agencies responding to and recovering from emergencies.
  • Assessing the impact of an emergency.
  • Recovery activities within our municipality, with the Department of Human Services.

So we can carry out these emergency management duties, Council has a Municipal Emergency Management Group. During an emergency, the group will meet to decide what level of activity is needed.

This group consists of:

  • Municipal Emergency Management Officer (MEMO) (senior Council officer)
  • Municipal Recovery Manager (MRM) (senior Council officer)
  • Chief Executive Officer (or delegated senior officer/director)
  • Municipal Emergency Response Coordinator (MERC) (senior Police officer)
  • Control agency representative
  • Other agency representatives as required

Neighbourhood Safer Places – Places of Last Resort

Council has designated the following Neighbourhood Safer Places:

  • Robinvale – Recreation Reserve, Latje Rd, Robinvale
  • Swan Hill – Showgrounds, Corner Stradbroke Avenue and McCallum St, Swan Hill

Neighbourhood Safer Places (NSPs) are a place of last resort when all other plans have failed.

They can provide some protection from direct flame and radiant heat during a fire but may still be subject to ember attack.

NSPs are NOT relief centres – there are limited facilities and no support or services are provided.

NSPs are NOT places to relocate to when leaving early.


After an emergency there are many support services available, including:

  • Financial support
  • Personal support
  • Clean-up arrangements

Assistance with housing and grants
Department of Human Services (Department of Families, Fairness and Housing)

Help with restoring public land and rescuing wildlife
Department of Environment and Primary Industries (Department of Energy, Environment and Climate Action)

Personal support
Red Cross

Personal support services in the Swan Hill area
Swan Hill District Health

Personal support services in the Robinvale area
Robinvale District Health Service

Financial assistance
Rural Finance

Recovery assistance
Emergency Recovery Victoria

000In case of emergency

For Fire Brigade, Police or Ambulance services in an emergency ALWAYS phone 000

State Emergency Service:
132 500

Police stations

  • Swan Hill – 03 5036 1600
  • Robinvale – 03 5026 3002
  • Lake Boga – 03 5037 2201
  • Manangatang – 03 5035 1291
  • Nyah – 03 5030 2435

Swan Hill Rural City Council
Swan Hill Rural City Council Reception
Phone: (03) 5036 2333

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