Noise

It is a fact of life that we all make noise, whether we are talking to others, playing music, entertaining, working around the house or just going about our daily business. What is enjoyable to one person may be noise to another.

Reporting common types of noise complaints

Below are some common sources of noise and the authorities you can contact to report a complaint.

At council, we will do our best to help you. Sometimes, this means referring you to another authority that is better suited to handle your enquiry more effectively. If you don’t know who you should call, contact us and we can help.

Residential noise and residential construction noise

Residential noise is noise from a residential premises or property. It's one of the most common sources of noise. It includes noise from:

  • houses
  • Airbnbs
  • worker accommodation
  • residential properties
  • any land, buildings or outbuildings used in connection with a residence, such as driveways, sheds and workshops.

Residential noise includes noise from everyday household activities – for example:

  • air conditioners
  • lawn mowers and leaf blowers
  • music
  • parties or entertaining
  • power tools used for home repairs or maintenance
  • stereos or radios
  • televisions
  • vehicle idling, maintenance and repair.

Residential noise includes repairs and maintenance to an existing building. It does not include noise from constructing, demolishing or removing a residential building.

Who you can report to

Residential noise and the law

Learn more about what makes residential noise unreasonable, including prohibited times on the EPA website.

The Environment Protection Regulations 2021 cover specific sources of noise from residential properties.

Commercial, industrial and trade noise

Commercial, industrial and trade noise includes most noise from any place that is not a residential premises. This includes:

  • farms
  • factories
  • mines and quarries
  • offices
  • public buildings
  • schools
  • shops
  • utility infrastructure for power, water and telecommunications.

Commercial, industrial and trade noise does not include:

  • construction noise
  • music noise from entertainment venues and events
  • residential noise
  • wind turbine noise

Who you can report to

Commercial, industrial and trade noise and the law

Learn more about what makes noise unreasonable, including noise limits on the EPA website.

Music noise from entertainment venues and events

Music noise from indoor and outdoor entertainment venues and events can include:

  • live or recorded music
  • voices, including audience singing or DJ announcements
  • other amplified sounds and sound effects that happen with music.

Music noise from indoor and outdoor entertainment venues and events does not include residential noise – for example:

  • speakers
  • parties
  • musical instruments.

Who you can report to

Music noise and the law 

Learn more about what makes noise unreasonable, including noise limits on the EPA website.

Major projects or state government activities

Examples

  • Major infrastructure projects e.g. major road projects
  • State government managed land use e.g. public schools and prisons
  • Noise from wind turbines

Who you can report to

Noise and the law

Learn more about what makes noise unreasonable on the EPA website.

Reporting to Council

As listed above, Council officers may investigate sources of noise and decide whether noise is unreasonable. They consider:

  • Volume and intensity
  • What the noise sounds like – its character
  • Time and place How long the noise continues
  • How often the noise occurs
  • Other circumstances 

Report a residential noise issue