Pay your pet registration renewal

When to pay

Annual registration for dogs and cats is due before 10 April each year.

How to pay

Online

Step 1.Have your registration renewal notice with you

Find the Post Billpay code and reference number on the bottom of the first page of your renewal notice.

Step 2.Have your payment method ready

Please note Post Billpay accepts credit card, debit card, PayPal, PayPal Pay in 4.

Step 3.Pay online

Pay your renewal online

Other ways you can pay online

BPAY: For online banking users, pay your rates using the BPAY Biller Code and Reference Number. Visit www.bpay.com.au for details.

In person

Step 1.Bring your registration renewal notice with you

Customer service

45 Splatt Street
Swan Hill
VIC 3585

72 Herbert Street
Robinvale
VIC 3549

View our opening hours

Step 2.Pay

Pay with cash, cheque, money order, EFTPOS, Mastercard or Visa.

Other ways to pay in person

Australia Post: Present your rates notice intact in-store at Australia Post. Payment can be made by cash, cheque or EFTPOS.

Phone

Step 1.Have your registration renewal notice with you

Find the Post Billpay code and reference number on the bottom of the first page of your renewal notice.

Step 2.Have your payment method ready

Please note PostBillpay only accepts Credit or debit card.

Step 3.Call

13 18 16

Step 4.Follow the prompts

Follow the prompts to enter your 4-digit Billpay code and reference number (shown on your bill) via your keypad. Then, enter your payment details and amount you’d like to pay.

Step 5.Pay

Pay with credit or debit card.

Visit Post Billpay for more information.

Mail

Step 1.Prepare a cheque or money order

Payable to 'Swan Hill Rural City Council' and crossed 'Not Negotiable'

Step 2.Return with payment advice

Send us your registration renewal notice payment advice (bottom of your notice) along with a cheque or money order.

Swan Hill Rural City Council
PO Box 488
Swan Hill
VIC 3585

Allow sufficient time for delivery as Council will not accept postal delays as a reason for late payment. Late payment will be subject to interest penalties regardless of the date of posting.

What happens next?

Your animal will be registered up to April 10 the following year.

Would you prefer renewal notices by email?

After you receive your animal registration certificate you can signup to receive your animal renewal notices via email instead of the post.

Once your signup has been confirmed, future animal renewal notices will be emailed to your nominated email address.
Depending on the timing, you may receive one more notice by mail before your request for electronic delivery is processed.
One (1) email address can be nominated per animal renewal account. The same email address can be used for multiple account numbers.

Your responsibilities

Dogs and cats must wear the Council-provided tags at all times.
Registration fees are due in April each year.
Dogs and cats must remain on your property at all times, either inside a gate or contained.
When outside your property, dogs and cats must be on a lead.
Ensure your dog or cat behaves well in public. They must never chase or attack people or other animals.