H5 bird flu has been detected in Victoria. If you see sick or dead birds or wildlife, don’t touch them.Find out how to recognise bird flu, what to do and where to get the latest information.
Swan Hill Rural City Council (Council) is committed to service excellence and recognises a customer’s right to make a complaint. Complaints give Council vital information about its services and a valuable opportunity to make things right and identify areas of service that need improvement. This Complaint Handling Policy aims to ensure that customers can raise their complaints with Council easily and with confidence that Council will listen to their concerns, be responsive and handle their complaints fairly and objectively.