Council is providing assistance where possible, including flexible rate payment arrangements.
View our holiday opening hours and service arrangements ⇾
This policy applies to customers experiencing hardship who are willing but unable to pay their rates/debtors as a result of financial difficulties, and will ensure that regardless of their circumstances that our community will face no judgement and will be treated with understanding, dignity and respect.
Financial Hardship Policy(PDF, 359KB)
If you are having difficulty paying your rates you can request a payment plan or apply for special consideration.